Hi, When you open a device, CiscoView queries the following system objects: sysObjectID.0 (system.2.0) and sysUpTime.0. If it encounters any error on this query, it throws 'Internal Error'. It can be due to bad community string stored in RME or some SNMP views configured on device. This can be confirmed by checking the SNMP trace. So, please send the SNMP trace to email@example.com. Also, please check if you are able to launch CV directly i.e. Without going through RME and try IP address of device instead of hostname.
Compliance Management Licenses (per device)LMS Only Automated Deployment Gateway (per Gateway instance) Lifecycle Management Licenses (per device). Rollback Configuration Rollback Update the configuration on a device in the network Ability to specify which configurations to download.
Thanks, Ashish Kumar. I was hoping to deploy Ciscoview on my 6500's when I downloaded a new Catalyst image (not running in Native mode) with Ciscoview ADP Flash Code SSH Support, version 8.3(4). However, I see a note on that says 'CiscoView Device Manager for the Cisco Catalyst 6500 Switch v1.0 Supports Native Mode Deployments Only'. My question is then, what is Ciscoview ADP Flash Code for Catalyst Images???? I don't have CiscoWorks if that makes a difference. Thanks in advance, Eric. Good evening all, I have a problem in which RME is not discovering devices from CS.
It did work until several (52) Microsoft updates were installed and the machine rebooted. LMS 3.2 CiscoWorks Common Services 3.3.0 Campus Manager 5.2.1 CiscoView 6.1.9 CiscoWorks Assistant 1.2.0 Device Fault Manager 3.2.0 Internetwork Performance Monitor 4.2.0 LMS Portal 1.2.0 Resource Manager Essentials 4.3.1 Hardware Details: Windows 2008 Server - 4 x Dual Core with 8 Gb memory The system was working until MS updates were installed: kb installations from 16 april 2010.pdf Now the Essentials DM is waiting to initialize Showing 1 records ProcessName ProcessState ProcessId ProcessRC ProcessSigNo ProcessStartTime ProcessStopTime. Hello everyone. I am a litle bit new on this subject.
A few days ago I started using CiscoWorks LMS. When using CiscoView function I can see almost every devices chassis, except C2960 switch. I got an error message, as folllows: Cannot find applicable device package. This error could be due to one of the following: - The device package for this device type is not installed. - Device support for this device type is not available. - You are trying to open a component inside a device. To correct the problem, either install a device package for the device type, or open the parent device to manage the component.
Can anyone tell me what's the most appropriate approach to solve this problem? Thanks in advance. Best regards, Hugo. Hi there, I've successfully uploaded CiscoView into bootflash of 15540ESPx. Confirm with these cmds. Switch#sh ciscoview pac File source:bootflash: CVFILE SIZE(in bytes) ------------------------------------------------ ONS15540-2.4.sgz 2239691 ONS15540-2.4_ace.html 7258 ONS15540-2.4_error.html 405 ONS15540-2.4_install.html 2738 ONS15540-2.4_jks.jar 20649 ONS15540-2.4_nos.jar 17665 applet.html 12338 cisco.x509 529 help.sgz 288744 identitydb.obj 2523 Switch#sh ciscoview ver Engine Version: 5.3.4 ADP Device: ONS15540 ADP Version: 2.4 ADK: 40 Switch# Then enabled http server on the box. Tried to browse the box with this err.
'Cannot retrieve addlet commands Java.Lang.NullPointerException' Does anybody experience this problem before? Thanks in advance, Chinnawoot. Hi, I have just finished setting up my first install of CiscoWorks LMS 2.5. From my testing all suites are operating as expected with the DCR reports stating that both SNMP v2c v3 authentication is successful.
However I have a really unusual problem with CiscoView 6.1 which various searches on google cisco cant seem to answer: I can browse devices in Object selector but when I select a any object it states: 'User doesn't have the privilege to manage this device with CiscoView' If I open a device via its IP that isn't in Campus Manager I get prompted for SNMP auth, but refused with same error. Can anyone tell me what I have done incorrect in snmp? Telugu Christian Audio Songs Mp3 Download. Bearing in mind all other LMS apps work fine. Here is the config: snmp-server engineID local xxxx snmp-server engineID remote 8.x.x.x! Snmp-server user un1sa ***** v3 auth md5 **** snmp-server group ***** v3 auth read **** write ****** snmp-server view ****** iso included snmp-server community V2write rw NetworkManagement snmp-server community readV2 ro NetworkManagement Any help would be greatly appreciated.
Hi, I checked for RME supported devices and found that CAT 2960 PoE (WS-C2960-24PC-L)switch is not supported. Is there a way or update that I could install so that RME would recognize this device? I tried running the device update but it could not solve the problem, but it did resolve the issue with ciscoview, the device is shown at ciscoview with the proper device image. Free Download Songs Of Table No 21 Mann Mera. I also found that cat 2960 lan lite (WS-C2960-48TC-S/ WS-C2960-24TC-S) is not in the list but RME recognized these devices. Thanks in advance! We have Ciscoview 4.2(1.0) running on Solaris 2.6.
I am trying to view some Catalyst 4006's (we have package version 4.2(1.2) installed). I cannot even open the switch. Normally, when I mouse over a device, I get the name or IP address with the device type in parentheses (like switch1(C6509)). For this switch I am getting the IP address and what looks like a VLAN name instead of the device type.
As a result, Ciscoview doesn't seem to know how to open the device. I am not qualified to reconfigure the switch, the extent of my Ciscoview use is to enable/disable ports and occasionally monitor errors realtime. Is there something I should suggest to the people who DO configuration that would fix this problem? Hi Gilles I have a CSS being monitored with a ciscoview device manager but with this I understand that you cannot monitor the server load. Hence I am trying to use the WebNS which provides flow monitoring. I uninstalled the ciscoworks device manager and I am trying to use the WebNS instead. However, I am not able to access it.
It gives the error 'ciscoview is not installed.? How can I install WebNS after removing ciscoview? I followed the document But still gives me the error. Is there a way of monitoring the server load with Ciscoview? How do I install WebNS after removing ciscoview? Thank you Regards Sanjith.
The CiscoView component of CiscoWorks uses the term 'package' to refer to component updates that add support for particular hardware platforms and/or the features they have accessible via CiscoView. As new hardware and features are introduced withing a series of hardware products, new CiscoView packages are released to keep CiscoView current on what's available in the managed hardware. For how to use the pakage updater, see: Hope this helps, please rate helpful posts. To install device packages for CiscoView 5.x follow below steps. Adding support for a new Cisco device to your CiscoView application.
Step 1: Using the Software Selector tool here at Cisco.com, choose the CiscoView device file that you wish to download. Any prerequisite files will automatically be gathered up with your device file and compressed into one.zip file for you to download. Step 2: Save the zipped file bundle (cv5packages.zip) to your CiscoView server in a temporary directory, such as /tmp in Unix or C: temp in Windows. Then there is few more steps to install that is based on Unix or Window. For that click this url. To verify the installation click About.
This action opens a new window that lists the device packages with current installation and the version numbers. When I try to run CiscoView on my 6509 I get the following error msg: 'Message Cannot find applicable device package for 192.168.1.4. This error could be due to one of the following: - The device package for this device type is not installed.
- Device support for this device type is not available. - You are trying to open a component inside a device. To correct the problem, either install a device package for the device type, or open the parent device to manage the component.' Believe it happened after I applied the 'Dec 07' updates. THe following applies. LMS 3.0.1 CV 6.1.7 Cat6000 v9.1 220.127.116.11.18.104.22.168.44 Cat6000IOS v30 22.214.171.124.126.96.36.199.283 IOS 12.2(17d) Sup 720 I tried deleting and manually re-adding in in CS with the IOS SysObjectID, but no change.
Any suggestions. The log file it's referring to is the psu.log file found in /var/adm/CSCOpx/log Take a look at the log, if you see a 407 result code, it's likely you're running into a proxy authentication issue.
I'm not sure what version of LMS you're running, but if 2.6 and you see this problem, you might want to open a TAC case as there is a bug (CSCsg47200) that you could possibly be hitting, and it will take a sniffer trace to confirm--which I wouldn't advise posting here. Be sure to mention the bug id in your problem description as a possible cause. Aer you getting any error on inventory collection of these devices? Can you try enabling debugs for inventory collection: RME - Admin - System Preferences - Loglevel Settings Select ICServer and set all 3 drop downs to Debug Then apply the change Now go and select 1 or 2 of the problem devices and manually attempt an inventory collection. Once it fails have a look at the IC_Server.log and search for the IP address or hostname of the problem devices you tested (should be near the end of the log) What error are they receiving? Hi, I installed Ciscoview 5.4 and RME 3.4 in the same Windows 2000 Server.
However, when i activate the Import Device list for CiscoView from RME in the CiscoWorks 2000 server, it always give me this error 'Device Import Software is not present on this server' Possible cause 'Possible due to mistyping of host/port or Device List Software is missing' I have checked ciscoview and RME installed packages. It shows that they both have the same list of supported devices. Has anyone encountered this problem before? Whats is this device list software. I have Cisco Works LMS version 2.6 installed on a server that has restricted access to the internet. It isn't possible to just hit the 'Check For Updates' button. I go into Common Services Software Center and check the Device Update pane and see that ONLY CiscoView and RME have Device Type Counts.
Campus Manager doesn't have any Device Types associated with it. Should it have? I noticed that there are packages available for download in the software centere but not for Campus Manager 4.0.6, just for 4.0.5. Original problem is that I don't see 7513 routers in my topology maps. With a new upgrade you will not see device packages in all of the elements of LMS. Only CiscoView and RME will have Device Type Counts. This is normal.
The reason that I wasn't seeing the 7513s was due to incorrect SNMP information. All devices must have the correct SNMP RO strings entered into the Campus Manager administration - SNMP window, using the add button. You double click the devices discovered to see whether the devices show up as reachable. Unreachable devices need to have the community strings checked. Hi, I've get a strange problem in the CVDM (cvdm-c6500-1.1_K9) on Catalyst6500 running IOS (tm) s72033_rp Software (s72033_rp-PK9SV-M), Version 12.2(18)SXD3, RELEASE SOFTWARE (fc1) When trying to 'Deliver' I get the following - Cannot load IOS version mapping file. Original Exception:java.lang.StringIndexOutOfBoundsException: String index out of range: -1 The 'ip http path' points to bootlfash, which contains the following files.
I was trying to pull a NX-7K to see view the line cards but I received the following error msg: MessageCannot find applicable device package for 188.8.131.52.This error could be due to one of the following:- The device package for this device type is not installed.- Device support for this device type is not available.- You are trying to open a component inside a device.To correct the problem, either install a device package for the device type, or open the parent device to manage the component. Has anyone encountered this issue before? If so, what is the solution? HI, I am having 7206 vxr Router,i have all the patches and oid installed for the Router.
I have Discoverd the Router and it is displaying inthe campus manager,but when i try to launch the Ciscoview by rightclicking the ciscoview it is not opening the new browser Simply hang on,and when i try to check the Device attributes Port Attribute it is showing Nothing,and also it is not Displaying single ipaddress in the change Management Ip,when i try to Load the ciscoview from the main menu it is running fineand it Display the all the interfaces attached to it., can any one please have a look on the Problem, thanks in Advance. We have just finished a new deployment of new Catalyst 4500 with the supervisor WS-X4013+, We have a LMS 2.6.1 The current packages installed on the LMS are detailed below: 1. CiscoWorks Common Services 3.0.3 2.
Campus Manager 4.0.3 3. CiscoView 6.1.2 08 Oct 2007 4. Device Fault Manager 2.0.3 5. Internetwork Performance Monitor 2.6.0 6. Resource Manager Essentials 4.0.3 Others supervisor as a WS-X4515 over 4506 are full supported, CiscoViewm, RME.etc.
Does anybody know what kind of problems there are with this supervisor? NGMARshare is a shared package that several different routers use. It can be found on the CiscoView package updates page just like the other packages - you will need to scroll down the long list to see it.
You can go ahead with the latest version (1-26) and not the older one (1-18) you cited above. This needing to manually find and download the various dependencies is why I noted above that it is much easier to update directly via the GUI. Also, please confirm that you have done the steps I mentioned earlier with respect to DCR and device discovery as noted in the User Guide.
If that is not done, you will not be able to use CiscoView on those devices no mater what package you load. When I bring up device center and select a device, the 'managing Applications' does not show 'Campus Manager' and the related links in the reports column below are missing. Tried reregistering Campus Manager and regestering the apps with ACS with subsiquent restarting of the services and no impact. Any suggestions or troubleshooting paths to follow?
Running LMS 3.1 on Windows Common Services 3.2.0 Campus Manager 5.1.3 CiscoView 6.1.8 CiscoWorks Assistant 1.1.0 DFM 3.1.3 IPM 4.1.0 LMS Portal 1.1.0 RME 4.2.0. Hi there, A few weeks ago I noticed that our 7206VXR routers could not be managed from Ciscoworks (devices were greyed out). This was no problem before. When I tried to reinstall (or even remove) the necessary device packages as part of my troubleshooting process it would fail. At one point I tried to remove all device packages for Ciscoview and RME. This succeeded for Ciscoview, but still failed for RME.
I was able to reinstall device packages for Ciscoview, but RME is still a problem. Now there are even more device types in my network that I can NOT manage anymore. In the attached screenshot you can see that there are more device packages installed under RME than that is possible (I assume this many device packages even don't exist). Before these problems the numbers were equal for Ciscoview and RME. When I use 'psucli' commandline tool to remove all device packages under RME I eventually get an errormessage about a Java OutOfMemoryException and nothing has happened to the administration. I also have tried a database reinitialization procedure for RME, but this doesn't help.
Any advice/help is greatly appreciated. Maybe there's a way to manually clear the device package administration? I haven't find it yet. Also, even though I managed to install packages for Ciscoview, I cannot actually view the devices in Ciscoview (can't find applicable device package error message).
Hi, We upgraded our Cisco 3745 routers from c3745-advipservicesk9-mz.123-14.T7.bin to c3745-advipservicesk9-mz.124-7h.bin due to errors encountered when reloading the router. Problem though is that after the upgrade we cannot access the router on Ciscoview. An error would popup stating snmp version 3 error. The snmp configuration on the router was still the same and we have not changed anything under Device Credentials. The resolution that we had was to downgrade to snmp version 1 and rediscover the device. When Ciscoview is successful, we upgraded it again to version 3 and re-check Ciscoview. How come we need to downgrade to version 1 and reconfigure again version 3 in order to manage again the device?
Is this a bug on Ciscoworks LMS 3.0? Appreciate your feedback on this.
Thanks in advance. Created a local account and gave it helpdesk role but cannot view any devices in Ciscoview 6.1.5. Get the following error message: Message Failed to open device 172.17.251.5. Cause Device doesn't exist or there is problem with DNS resolution. Action Please verify the device existence and its hostname to IPAddress resolution I am able to view devices in Ciscoview with any other account that has Sys Admin role or if I change the helpdesk account to Sys Admin role.
Problem is that I cannot give the helpdesk Sys Admin rights throughout Ciscoworks. Any ideas on why this may be happening. Per the Permission report I ran, helpdesk role should have read access to Ciscoview. Core issueCiscoView Device Manager (CVDM) for the Cisco Catalyst 6500 series switch resides in the switch and manages several Layer 2 and Layer 3 features for a single chassis. A task-based tool, CVDM eases the initial setup and deployment of end-to-end services across modules with the offer of configuration templates based on recommended practices.
It further enhances the user-friendliness of the Cisco Catalyst 6500 series through graphical representation of the VLAN, and provides a single launch point for multiple module managers. CVDM is a free application with a small footprint that easily can be downloaded and installed on the Supervisor Engine Flash memory. In a scenario, after the successful installation of the CiscoView Device manager for the Catalyst 6500, the system displays a dialog box with the java.lang.NullPointerException error message with an OK button after CiscoView Device Manager (CVDM-C6500) is clicked. When OK is clicked, the application disappears. For Supervisor 720, the issue is due to the software bug, which is documented in Cisco bug ID CSCsc10956. ResolutionThe CVDM is not supported on the Supervisor 32 engine. With Supervisor 720, the workaround is to downgrade the Cisco IOS Software Release to 12.2(18)SXD3 which can be downloaded from Cisco Downloads.
Refer to CiscoView Device Manager Version 1.1 for more information. Note: CVDM-C6500 requires 2.7 MB of free Flash memory on the Supervisor Engine. You know, I'm really annoyed about this. CVDM and Embedded CiscoView on the 6500 were useful, and now that Cisco has dropped support for them, the only option for GUI management on a 6500 is full-blown CiscoView, which is only available as a component of full-blown CiscoWorks LMS, which comes in a minimum license quantity of 100 managed devices for $10,000. This is obviously overkill for an organization with just one or two 6500 units. To add insult to injury, rather than fix the referenced bug CSCsc10956 for the Sup720, at least, Cisco decided just to hide the bug from Bug Toolkit instead.
Cisco should either add full support for the 6500 to Cisco Network Assistant (like the 4500 series), or bring back CVDM and embedded CiscoView, IMHO (and make them work with the Sup32 while they're at it). Hello, I would like to update all CiscoView packages for my customer.
Hello all, When I try to sync configs in RME (4.2) I get these errors 'DCMA0055: URN_NOT_FOUND: urn 'JRM': Not found!!' And 'DCMA0077: Could not create job. Check dcmaclient.log for more details.' I noticed that the process CTMJrmServer is in a 'waiting to initialize' state but all other processes are in the normal state. I also have the problem with jrm.log getting filling full of 'Test Exception is: java.sql.SQLException: JZ0S2: Statement object has already been closed.' Attached are the pdshow and dcmaclient.log files.
Here are versions CiscoWorks Common Services 3.2.0 Campus Manager 5.1.4 CiscoView 6.1.8 CiscoWorks Assistant 1.1.0 Device Fault Manager 3.1.0 Internetwork Performance Monitor 4.1.0 Integration Utility 1.8.0 LMS Portal 1.1.0 Resource Manager Essentials 4.2.0 Health and Utilization Monitor 1.1.0CiscoWorks Common Services 3.2.0 Campus Manager 5.1.4 CiscoView 6.1.8 CiscoWorks Assistant 1.1.0 Device Fault Manager 3.1.0 Internetwork Performance Monitor 4.1.0 Integration Utility 1.8.0 LMS Portal 1.1.0 Resource Manager Essentials 4.2.0 Health and Utilization Monitor 1.1.0. Hello all, When I try to sync configs in RME (4.2) I get these errors 'DCMA0055: URN_NOT_FOUND: urn 'JRM': Not found!!'
And 'DCMA0077: Could not create job. Check dcmaclient.log for more details.' I noticed that the process CTMJrmServer is in a 'waiting to initialize' state but all other processes are in the normal state. I also have the problem with jrm.log getting filling full of 'Test Exception is: java.sql.SQLException: JZ0S2: Statement object has already been closed.' Attached are the pdshow and dcmaclient.log files. Here are versions CiscoWorks Common Services 3.2.0 Campus Manager 5.1.4 CiscoView 6.1.8 CiscoWorks Assistant 1.1.0 Device Fault Manager 3.1.0 Internetwork Performance Monitor 4.1.0 Integration Utility 1.8.0 LMS Portal 1.1.0 Resource Manager Essentials 4.2.0 Health and Utilization Monitor 1.1.0CiscoWorks Common Services 3.2.0 Campus Manager 5.1.4 CiscoView 6.1.8 CiscoWorks Assistant 1.1.0 Device Fault Manager 3.1.0 Internetwork Performance Monitor 4.1.0 Integration Utility 1.8.0 LMS Portal 1.1.0 Resource Manager Essentials 4.2.0 Health and Utilization Monitor 1.1.0. Hello, we're using the following version of ciscoworks 1.
CiscoWorks Common Services 3.0.4 2. Campus Manager 4.0.4 3.
CiscoView 6.1.2 4. Device Fault Manager 2.0.4 5. Internetwork Performance Monitor 6.
Integration Utility 1.6.0 7. Resource Manager Essentials 4.0.4 problems started when we tried to discover devices on a dufferent part of our network (different VTP domain but has the same VTP domain name). Device discovery stopped working and we decided to reinitialize the ANI database.this sorted Device discovery but now data collection has stopped working - status remains idle.
I've enabled debug for data collection and attached the log. The entry below seems to point to the problem.
Anyone have any ideas? 2006/06/13 09:00:54 Discovery ani MESSAGE DCRDevWrapper: Fetching DCRDeviceIDs com.cisco.nm.dcr.DCRException: Authorization Failed thanks andy. Hi, I have ciscoview 6.1.9 with lms 3.2.
I upgraded 3.2 from 3.0 3.0.1. I not see Cisco Catalyst 6509 Switch in Cisco View, i have new device package install.
Cat6000 9.1 Cat6000 Package 32. Cat6000IOS 30.1 Cat6000IOS Device Package Message Cannot find applicable device package for 184.108.40.206 This error could be due to one of the following: - The device package for this device type is not installed. - Device support for this device type is not available.
- You are trying to open a component inside a device. To correct the problem, either install a device package for the device type, or open the parent device to manage the component. Pls advise Thanks. Hi CiscoView 6.1.9 is not identifing correctly the Te (10 GB) interfaces on the slave modules of a stacked WS-C2960S-48FPD-L.
On the master switch of the stack it correctly identifies the Te interface. On the slave switches of the stack CiscoView assumes that the Ten Gb slot is not populated with a 10 Gb SFP, and shows the interface as 1 Gb interface, following the numbering sequence of the previous Gb ports. On the CiscoView fronte panel image the green status is not shown and neither the real time statistics giving 'no such instance errors' for some statistics. See the images attached.
CiscoView is with the newest packages applied: Version Patch Level: 6.1.9 Installation Date: 28 Jun 2011, 14:34:40 BRT Active Device Package: Catalyst 2960 Device Package(9.1) CiscoView Mini-RMON Manager: miniRMON Device Package(3.2) Any help is appreciated Message was edited by: ROBSON GOMES. Hi CiscoView 6.1.9 is not identifing correctly the Te (10 GB) interfaces on the slave modules of a stacked WS-C2960S-48FPD-L.
On the master switch of the stack it correctly identifies the Te interface. On the slave switches of the stack CiscoView assumes that the Ten Gb slot is not populated with a 10 Gb SFP, and shows the interface as 1 Gb interface, following the numbering sequence of the previous Gb ports.
On the CiscoView fronte panel image the green status is not shown and neither the real time statistics giving 'no such instance errors' for some statistics. See the images attached.
CiscoView is with the newest packages applied: Version Patch Level: 6.1.9 Installation Date: 28 Jun 2011, 14:34:40 BRT Active Device Package: Catalyst 2960 Device Package(9.1) CiscoView Mini-RMON Manager: miniRMON Device Package(3.2) Any help is appreciated Message was edited by: ROBSON GOMES. Hello everyone, I have LMS 2.6 installed and everything is perfect except that one device appears under device mannagement but when I try to run a report from it, it doesn't show under the devices section of the report wizard (this is with all the user profiles). Here are the versions of the different components: 1. CiscoWorks Common Services 3.0.5 2. Campus Manager 4.0.6 3. CiscoView 6.1.5 4.
Device Fault Manager 2.0.6 5. Internetwork Performance Monitor 2.6.0 6. Integration Utility 1.6.0 7. Resource Manager Essentials 4.0.5 Thank you. Hello, I have some issues with LMS 3.0.1, when i try to check device(s) with ciscoview it shows this error: Cannot find applicable device package for 10.0.60.3. This error could be due to one of the following: - The device package for this device type is not installed.
- Device support for this device type is not available. - You are trying to open a component inside a device. To correct the problem, either install a device package for the device type, or open the parent device to manage the component. I followed the steps: Common Services -Software Center- Device Update, but it shows that there is 'no available updates' and the the problem persists.
I have 3750-E,4500, 6500 series that works fine, but i have 1800, 2800, 3800 series routers that i have problem with (with ciscoview). Please i need some help. Regards, George. After restarting the lms3.0.1, daemon manager doesnt start automatically,I will have to manually resetcasuer.exe then it will start over again.During this time most of the processes are down with PID=-1 wont start when i start them.What could be causing this? CiscoWorks Common Services 3.1.1 25 2. Campus Manager 5.0.4 3. CiscoView 6.1.7 4.
CiscoWorks Assistant 1.0.1 5. Device Fault Manager 3.0.4 6. Internetwork Performance Monitor4.0.1 7.
Integration Utility 1.7.1 8. LMS Portal 1.0.1 9. Resource Manager Essentials 4.1.1. Hello all, I have a switch running some new modules (Sup720, WS-6724-SFP). When trying to view the switch via CiscoView, those new modules are displayed as unsupported.
According to the documentation, the switch is running a supported CatOS version. The CW2K server version is: - Win2003 Server - CW Common Services with SP2 2.2 - Campus Manager 3.3 - Resource Manager Esentials 3.5 - RME Incremental Device Support 3.5 - CView 5.5 I also installed the latest IDU 8.0, but this didnt solved my problem.
It seems that something is still missing. May I ask your help. Thanks in advance for any suggestion.
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